Deutscher Alpenverein - Kletterverband Bayern

The following page gives you information about the most frequently asked questions.

If you cannot find the answer to your question here, please contact us:

Customer service

E-Mail: service@dein-klettershop.de

Phone: +498631 - 988200

Fax: +498631 - 9882020

Monday to Friday: 7.00 - 24.00 Uhr

Is it possible to order by phone or email?

Yes, of course. You can contact us on +498631 - 988200 or write an email to  service@dein-klettershop.de .

Are we able to deliver products, which cannot be seen on our homepage?

If you are in need of larger quantities, we can deliver all products of our brands like Salewa, Edelrid, AustriAlpin etc on request, even if these products cannot be found on the homepage.

Are all products unused and original packaged?

Yes, all products are still new (unused) and in their original packaging.

Why are we cheaper than our competitors?

We produce climbing holds, climbing walls and soft-floor mats. Thus, we guarantee dircet sales channels and bypass the cost-intensive intermediate trade.

As a dealer of quality products like Salewa, Edelrid, Petzl and so on, we also offer unbeatable offerings.

Is it possible to visit us directly?

Yes, we would look forward to your visit. You will find an extensive product range in the field of climbing, mountain climbing and outdoor.

As a special attraction, we offer you a small climbing wall and a slackline to promote fun (you can find information about how to find us here.)

How to pay?

You can find all possible payment methods here.

Where do we send?

You can find all possible countries of dispatch here. On request we are also able to send products to other countries, that cannot be found on this page.

Do you want to build your own climbing wall or bouldering wall?

We can offer you some information leaflets with special offers. (please click here).